RETURN POLICYWe want you to have 100% satisfaction with your purchase from us. If there is any reason you are not satisfied, We would be happy to issue a store credit for any returned products.
- All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
- If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
- All returns will not have a restocking fee for 14 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
- If the package is returned in opened condition, there is a minimum 20% restocking fee.
- 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
- It is the customer's responsibility to bring the products to our facility for exchange.
- No store credit is issued after 7days. (Absolutely no returns for special orders.)
- $25.00 charge for any returned checks.
- Claims for any damage must be mad within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
- Price on this invoice does not included shipping and handling fees.
- Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
HOW TO PROCESS DAMAGES
1. Send us the image of damaged item(s) to our email, firstname.lastname@example.org
2. Please provide us your company name, style number of damaged item, and your contact information.
3. If your refund is acceptable, we will send ups shipping label via email
4. Claims for any defective item must be submitted within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all products included.