UNSATISFIED Return requests must be made within 10 days of receipt for consideration. We want you to be satisfied with your purchase from us. If there is any reason you are not satisfied, we would be happy to issue a store credit for any returned products. However, we will not be responsible for the shipping charges. Be sure to makes sure the pack is complete and in it's original packaging as best possible. Please e-mail email@example.com with the following and a representative will contact you with how to proceed:
- Store Name
- Invoice Number
- Style Number desired to return
- Reason of return
DAMAGED ITEMS Damages must be reported within 10 days of receipt for consideration. For damaged items, please email firstname.lastname@example.org with the account name, invoice number, damaged item information, along with the image of the damaged item(s) for review. A representative will follow up with instructions on how to proceed.
Please note, all orders that are not cancelled are processed as ready.
If a cancellation of any order is necessary, a written request must be made to email@example.com. Please be sure to state the sales order number, what style to cancel, and reason of cancellation. Please note that many of our styles are produced according to the number of orders. We do understand there are times where a cancellation may be needed. However, numerous cancellations without good reason will be noted in our system and may incur a red flag on the account which may lead to an account closure.